Customer Service

Contact Us

Use the customer-help options below for questions about an order, store policies, account access, or information published on Pokémon Cards Worldwide.

How to reach customer service

Use the live-chat button displayed on this website when it is available. For an existing order, include the order number and the billing email address used during checkout so the request can be identified.

Do not send passwords, full payment-card details, or other unnecessary sensitive information through chat or social media.

Before contacting us

  • Track an order using the order number and billing email from the confirmation.
  • Review the Shipping Policy, Return Policy, and Frequently Asked Questions for published guidance.
  • Registered customers can review available order information in My Account.

Company information

ALL POKEMON CARDS WORLDWIDE LLC
Company Number 202565917249
Limited Liability Company — California
California, United States

Registered address:
3400 Cottage Way, STE G2 #28379
Sacramento, CA 95825
United States

Customer-help links